Protecting and respecting your personal information is important to us. This policy sets out how the Latin American and Hispanic Rainbow Community (LAHRC) handles your personal information.
What personal information we collect from you
The personal information we may collect from you will depend on the particular circumstances.
It may include your name, contact details (including address, email and telephone numbers), occupation / expertise and information about how you wish to support our objectives. We may also collect other information regarding particular requirements you may have which relate to LAHRC activities (such as any special dietary requirements you may have to attend a LAHRC event.)
How we collect personal information from you
We try to only collect the information we need for the particular function or activity we are carrying out. The main way we collect personal information about you is when you give it to us, for example, we collect personal information when you:
- Apply for a membership
- Offer assistance
- Attend events
- Make a purchase or a donation
- Email or call us about our functions or activities
- When you subscribe to our email lists for our Newsletter
We may also collect personal information through our website and our use of social networking platforms – Facebook and Instagram. We use this information to improve our website and receive feedback from the community.
We also collect personal information from publicly available sources of information about contacts in the media and other organisations, including government and business.
When we may use your information
Common situations in which we may use your information are set out below:
- Providing relevant meeting documentation
- Issuing receipts
- Improving our website
- Producing events
- Communicating with members and supporters about our activities
- Responding to your comments or questions
- Providing information about our activities
LAHRC uses email to communicate with past and present members and volunteers, the media and government representatives. You can unsubscribe / opt-out from receiving emails at any time by the unsubscribe link in email sent you, or by contacting LAHRC through email or post.
When we may disclose your personal information
We endeavour not to use or disclose your personal information in a way that is contrary to your expectations. We may disclose information about specific members or volunteers in line with their clearly expressed preferences about the ways in which they are prepared to assist LAHRC achieve its objectives.
Financial and personal information connected to payments may be collected or stored by a third-party payment processor such as Stripe and PayPal and is subject to their terms and policies.
We provide name and contact details of members of LAHRC policy committee and management committee to the members of these committees for committee use only.
We may also disclose your personal information if required by law.
LAHRC does not and will not sell or share personal information, membership or mailing lists stored in our databases.
Disclosure of personal information overseas
There are some circumstances where we may provide your personal information to an organisation located outside of Australia. These organisations work with us to provide professional services in data storage. The countries these organisations are based in include United States of America or any Latin American countries like Colombia, Brazil, Venezuela, Chile, Argentina, etc..
Web traffic information is disclosed to Google Analytics when you visit our websites. Google stores information across multiple countries.
When you communicate with us through a service such as Facebook or Instagram, the social network provider and its partners may collect and hold your personal information overseas.
How we hold your personal information
We take steps to protect the security of the personal information we hold from both internal and external threats by:
- Internal access to personal information is restricted and granted only for the purposes of conducting the affairs of LAHRC.
- LAHRC website, online database of membership, volunteer mailing list subscriber details and other personal information is secured using SSL.
We destroy personal information in a secure manner when we no longer need it.
Email should not generally be regarded as secure. If you wish to provide confidential information to LAHRC do so either by post or by emailing us at firstname.lastname@example.org
Our website and cookies
You can choose to block cookies, however it may impact on your ability to use our website.
Our website uses Google Analytics. You can opt out of Google Analytics by using this browser add-on: https://tools.google.com/dlpage/gaoptout/
How you can access or correct your personal information
We maintain and update the personal information we hold as it becomes necessary, for example when you inform us that personal information such as an email address has changed.
Please contact us by email email@example.com if you wish to access or correct personal information we hold about you.
You can contact us at:
- by email firstname.lastname@example.org
- by mail addressed to Suite 1, 111 Coventry Street, Southbank – VIC 3006